Privacy Policy

PRIVACY POLICY Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy. When accessing our Website, SerbianLesson.COM will learn certain information about you during your visit. Similar to other commercial Web sites, our Web site utilizes a standard technology called cookies (see explanation below, What Are Cookies?) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.

WHAT ARE COOKIES? A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP ADDRESSES Your computer uses IP addresses every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
EMAIL INFORMATION If you choose to join a course or correspond with us through email, we will retain the content of your email messages together with your email address and our responses for the sake of administrative purposes for two years. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US? Broadly speaking, if you want to get in touch with us, you consent with us to use your personal information for purposes of administering our business activities, i.e. providing customer service such as video lessons, reminder as to how much of the course you have watched, how well you've done your quizzes and similar.
SerbianLesson.COM will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
A SPECIAL NOTE ABOUT CHILDREN Children are not eligible to use our web site and services and we ask that minors (under the age of 13) do not submit any personal information to us. If you are a minor, you can use this site only in conjunction with permission and guidance from your parents or guardians.

POLICY CHANGES We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

GDPR (GENERAL DATA PROTECTION REGULATIONS – EEC) AS OF 25TH MAY 2018

SERBIANLESSON.COM COMMITMENT TO THE GENERAL DATA PROTECTION REGULATION STATEMENT (GDPR) The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive, strengthening the rights that EU individuals have over their data, and creating a uniform data protection law across Europe. SerbianLesson.COM complies with applicable GDPR regulations as a data controller.

Here at SerbianLesson.COM we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. The law on data protection sets out a number of different reasons for which a company may collect and process your personal data.

CONSENT In the case you write to our email, we have your consent to reply to you i.e. you agree with this privacy policy and GDPR to use this website and by that you give your consent to us to correspond with you.

EMBEDDED CONTENT FROM OTHER WEBSITES Articles on this site may include embedded content (e.g. videos, grammar quizzes, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website (i.e. Quizlet, to show you the result and the correct/incorrect answers).

WHAT PERSONAL DATA WE COLLECT?
ANALYTICS By default SerbianLesson.COM does not collect any analytics data, only Cookies by default and the email you used to join the course. COMMENTS Comments on this website are disabled, hence this website does not collect any data in this way. WHO WE SHARE YOUR DATA WITH If you opt in for a course of Serbian or a monthly subscription where you need to get a feedback for your weekly tasks, your information shared with us is not shared with anyone else. By filling out quizzes/tests/forms/, you give us consent to give you our feedback about your improvement based on them. Such information is kept for a year for administrative purposes and then erased. By joining this website and any Serbian course you automatically accept these TOS and Privacy policy you consent to be in compliance with GDPR. WHAT RIGHTS YOU HAVE OVER YOUR DATA If you have already sent any personal data, you can request that we erase them. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Keeping personal data/correspondence for administrative purposes takes twelve months, and then they are automatically erased. CONTACT If you have any questions regarding this Policy, or your dealings with our web site, please contact us at our email: INFO AT SERBIANLESSON.COM. Our website address is: SERBIANLESSON.COM AND SERBIANLESSON.COM.

REFUND POLICY My primary aim is my students' satisfaction! In case you are not satisfied with any of my services purchased through Myngle, Udemy or Plimus platforms, there's a 30 day refund policy. For Myngle platform, you can check their Money back guarantee, the sixth Article, For Udemy, you can read the instructions at their FAQ If you purchase any service through Plimus, here's the detailed link to their refund policy. Refunds may be granted up to 30 days from purchase The full, unconditional refunds to Customers up to 30 days from the day of purchase is guaranteed. Customers may be asked to provide a valid reason for claiming a refund.